Service Plans

Your journey with your new Volkswagen should last as long as possible. So, from the first turn of the key, we want you to feel confident you’re getting the absolute most out of owning your new Volkswagen. And that includes providing the best service to keep your car running at its best.

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What does it include?

The Volkswagen Service Plan includes Genuine Volkswagen Parts including pollen filters, consumables like oil and brake fluids, along with scheduled service labour and workshop costs.

And because Volkswagen's service schedule is on average once a year (or 15,000kms whichever comes first), compared with other manufacturers who demand six monthly service intervals, you can relax knowing that you don't have to service your car as often with all service costs covered for the next 3 years.

Who qualifies?

If you have purchased your Volkswagen new in New Zealand, service plans are available from the date of initial registration, right up until your first scheduled service.

Service plans are available for most popular passenger and commercial vehicles, including: Polo, Golf, e-Golf, Tiguan, Passat, Touareg, Caddy, Transporter, Multivan and Amarok.

Service Plan Cost Calculator

Use our intuitive service plan cost calculator to find out the cost of a 3-year Volkswagen Service Plan. The calculator also shows you savings* you can expect when compared to the maximum retail price of a scheduled service.

*Savings differ per model, savings based on the advertised service advantage service costs on this website.

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The Benefits

  • Pricing for the life of the plan is set at today's rates, giving you peace of mind.
  • Plans can be bundled with your finance/loan contract when you purchase a new Volkswagen, effectively managing your service payments in instalments.
  • We link the service plan to your vehicle, so should you decide to sell your Volkswagen - any unused (unexpired) services are transferred to the new owner - which can increase its resale value.
  • All genuine Volkswagen parts come with two years warranty.
  • Work is only carried out by Volkswagen certified technicians.
  • A fully stamped Volkswagen service history can help you maintain the highest possible resale value.
  • Your plan is valid nationwide at any approved Volkswagen Service Centre - flexible, professional and convenient.

Purchase a service plan

A Service Plan can be purchased from any approved service centre from the date of your new vehicles first registration, right up until your very first service.

The Service Plan is fully transferable - if you part with your Volkswagen before the end of the contract, the Service plan stays with the car for the new owner, improving the resale value.

The Pillars of Service Advantage

Crystal-clear pricing pricing

Our intuitive service-cost calculator shows you the up-front and maximum retail price to service popular Volkswagen models at any specified interval.

You will find the same transparency and helpful advice from our service advisors at any approved service centre across New Zealand. They will help explain any work required so you can be confident that your Volkswagen will be taken care of.

Service cost calculator

Genuine Parts

Genuine Parts to keep you moving

A genuine part to a Volkswagen is just as important as a scalpel is to a surgeon, the right equipment and no compromises.

With a part to match every model, old and new, our genuine range is manufactured precisely to fit, offering the value and quality you expect.

Backed by a 2-year unlimited km warranty when fitted at an approved service centre, there is nothing quite as good as a genuine part.

Certified Technicians

Certified makes all the difference

A Volkswagen Certified Technician is the brain surgeon who's best qualified to work under the bonnet of your pride and joy.

Equipped with the latest tools and diagnostic equipment, our surgeons can diagnose a fault and repair it with genuine parts in a timely fashion.

With direct access to the factory that built your Volkswagen, code clearing and software updates can be made on the spot. Like a surgeon, the health and safety of you and your family is of the utmost importance - Welcome to our operating room!

The extra mile

For you...we go the extra mile

From the moment you arrive at one of our approved service centres, you and your Volkswagen will receive professional service and genuine care.

Our service waiting area is stocked with complimentary tea and coffee, with access to free Wi-Fi. While you enjoy the amenities, your vehicle will enjoy some TLC as well with a complimentary wash and vacuum.

If you decide not to wait with us, many of our service centres offer loan car and pick up/drop off services, please remember to book this in advance.

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