Your vehicle in a video check
We want you to be confident in the quality of service you’ll receive for your Volkswagen. With our personalised and transparent approach, taking care of your car is made simple and convenient.
Using the Volkswagen Service Cam, our technicians will send you a video explaining any additional services your car might need and why. You'll get an email with the video link, allowing you to stay informed no matter where you are—at home, work, or on the go. You can also choose to accept or decline these additional services and their associated costs. It's like being in the workshop yourself.
You call it transparency. We call it service.
How does Volkswagen Service Cam work?
Sharing information with you
Make your regular service booking. When dropping your vehicle off, our Service Advisors will give you the option to utilise Service Cam.
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Video overview of service requirements
Sharing information with you
Make your regular service booking. When dropping your vehicle off, our Service Advisors will give you the option to utilise Service Cam.
2
Your confirmation of services
Your Service, Your call
You'll also receive an estimate of the costs for upcoming services or repairs. With Service Cam, you have the flexibility to accept or decline the suggested services and associated costs. No repairs will be done until you give the go-ahead.
3
Service completion
Servicing with your convenience at heart
Once the service is done, we'll inform you when your vehicle is ready for collection. If you need further information, , our Service Advisors are here to assist you further with any queries.
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